Privacy policy

Privacy Policy

Last updated: March 18, 2026

This Privacy Policy explains how Ninthy, referred to as the “Site,” “we,” “us,” or “our,” collects, uses, stores, and shares your personal information when you browse the Site, contact us, or place an order.

1. Personal Information We Collect

When you access or use the Site, we may collect information about your device, your activity on the Site, and the details required to process and fulfil your purchases. We may also collect information that you voluntarily provide when contacting our customer support team.

Device Information: This may include your browser type and version, IP address, time zone, cookie data, pages or products viewed, referring websites, and information about how you navigate and interact with the Site.

Order Information: This may include your name, billing address, delivery address, payment details, credit card information, email address, and telephone number.

Customer Support Information: This includes any information you provide when communicating with our support team, including through email.

2. How We Use Your Personal Information

We use your personal information to provide and improve our services. This includes displaying and selling products, processing payments, arranging the shipment and fulfilment of orders, communicating with you about your purchases, and informing you about new products, services, promotions, and special offers.

3. Sharing Your Personal Information

We may share your personal information with third-party service providers that assist us in operating the Site, providing our services, and fulfilling our contractual obligations to you.

For example:

  • Our online store is operated using Shopify.

  • We may disclose your personal information where required to comply with applicable laws or regulations, respond to a subpoena, search warrant, court order, or other lawful request, or protect and enforce our legal rights.

  • As a dropshipping business, we may provide your delivery information to trusted suppliers, fulfilment providers, and logistics partners so that your order can be processed and delivered.

4. UK GDPR and Your Rights

If you live in the United Kingdom, you may have the right to request access to the personal information we hold about you. You may also request that your information be transferred to another service, corrected, updated, restricted, or deleted, subject to applicable legal requirements.

Your personal information may initially be processed in Ireland and subsequently transferred outside the United Kingdom and the European Economic Area for storage and further processing, including transfers to Canada and the United States.

To exercise any of these rights, please contact us using the details provided below.

5. Cookies

Cookies are small data files that are downloaded to your computer, smartphone, or other device when you visit the Site.

We use different categories of cookies, including functional, performance, advertising, social media, and content-related cookies. These cookies help improve your browsing experience by allowing the Site to remember your actions, settings, and preferences.

6. Lawful Basis for Processing

Under the UK GDPR, we may process your personal information on one or more of the following lawful grounds:

  • You have provided your consent;

  • Processing is necessary to perform a contract between you and the Site;

  • Processing is required to comply with our legal obligations;

  • Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

7. Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes to our business practices, services, legal obligations, regulatory requirements, or operational procedures.

8. Contact Us

For further information about our privacy practices, to ask a question, exercise your rights, or submit a complaint, please contact us by email:

Email: contact@ninthy.com

You may also submit a complaint to the Information Commissioner’s Office (ICO) if you are dissatisfied with how we have responded to your request or handled your personal information.