Contact information
Contact Us
Last updated: March 18, 2026
At Ninthy, we are committed to offering a high-quality shopping experience. Whether you need assistance with one of our streetwear collections, have a question about an existing order, or wish to make a general enquiry, our support team is available to help.
1. Customer Support
For the quickest assistance with orders, returns, deliveries, or product information, please contact us by email:
Email: contact@ninthy.com
We aim to respond to all enquiries within 24 to 48 hours during our regular business days, Monday to Friday.
2. Business Details
In accordance with applicable United Kingdom e-commerce requirements, our business information is listed below:
Trading Name: Ninthy
Operating Hours: 09:00–17:00 GMT, Monday to Friday
3. Frequently Asked Questions
For immediate information about some of our most common topics, please refer to the relevant policy pages on our website:
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Shipping and Delivery
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Returns and Refunds
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Privacy Policy
When contacting us about an existing purchase, please include your order number in the subject line of your email. This will help our team locate your order and assist you more efficiently.