Contact information

Contact Us

Last updated: March 18, 2026

At Ninthy, we are committed to offering a high-quality shopping experience. Whether you need assistance with one of our streetwear collections, have a question about an existing order, or wish to make a general enquiry, our support team is available to help.

1. Customer Support

For the quickest assistance with orders, returns, deliveries, or product information, please contact us by email:

Email: contact@ninthy.com

We aim to respond to all enquiries within 24 to 48 hours during our regular business days, Monday to Friday.

2. Business Details

In accordance with applicable United Kingdom e-commerce requirements, our business information is listed below:

Trading Name: Ninthy
Operating Hours: 09:00–17:00 GMT, Monday to Friday

3. Frequently Asked Questions

For immediate information about some of our most common topics, please refer to the relevant policy pages on our website:

  • Shipping and Delivery

  • Returns and Refunds

  • Privacy Policy

When contacting us about an existing purchase, please include your order number in the subject line of your email. This will help our team locate your order and assist you more efficiently.